Backoffice
Backoffice Operator Manual
Complete operational guide for merchandising, product configuration, and publishing in CubeCom Pro Backoffice.
Backoffice is the merchant and product management console for authoring configurable product catalogs, defining compatibility rules, mapping commerce variants, and controlling publishing lifecycles.
Core tasks
| Task | Description |
|---|---|
| Managing products | Create products, set unique keys, configure catalog status, and manage drafts |
| Choices and values | Add configuration dimensions, options, sort orders, required flags, and defaults |
| Constraints | Author incompatible value sets and understand validity and availability |
| Commerce mappings | Link valid configuration combinations to external SKUs and variant IDs |
| Managing revisions | Manage editable drafts, the active published revision, and archived history |
| Publishing | Review current dependency checks, freeze a snapshot, publish and activate, and recover safely |
| Shopify import | Connect Shopify stores, preview options and variants, and import catalog products |
| Troubleshooting | Diagnose authoring issues, disabled options, missing mappings, and publish blockers |
Product workspace tabs
When viewing a product in Backoffice, the workspace is organized into tabs:
- Product: Top-level details, product key, description, and status.
- Options: Manage Choices, ChoiceValues, defaults, and ordering.
- Variants: Inspect the generated combinatorial matrix, validity states, and SKU mappings.
- 3D: Assign base 3D models, linked assets, and open the 3D Studio.
- Commerce: Configure commerce providers, identity choices, and variant GID mappings.
- Rules: Create incompatibility constraints. Configuration-rule records are legacy/migration-only.
- Activity: Review audit logs and version history across revisions.